A new
product progresses through a sequence of stages from introduction to growth,
maturity, and decline. This sequence is known as the product life cycle and
is associated with changes in the marketing situation, thus impacting the
marketing strategy and the marketing mix.
The
product revenue and profits can be plotted as a function of the life-cycle
stages as shown in the graph below:
Product
Life Cycle Diagram
Introduction Stage
In the introduction stage, the firm seeks to build product
awareness and develop a market for the product. The impact on the marketing mix
is as follows:
-Product branding and quality
level is established and intellectual property protection such as patents and
trademarks are obtained.
-Pricing may be low
penetration pricing to build market share rapidly, or high skim pricing to
recover development costs.
-Distribution is selective until
consumers show acceptance of the product. Promotion is aimed at
innovators and early adopters.
-Marketing communications seeks to build product
awareness and to educate potential consumers about the product.
Growth Stage
In the growth stage,
the firm seeks to build brand preference and increase market share.
-Product quality is maintained
and additional features and support services may be added.
-Pricing is maintained as the
firm enjoys increasing demand with little competition.
-Distribution channels are added as
demand increases and customers accept the product.
-Promotion is aimed at a broader
audience.
Maturity Stage
At
maturity, the strong growth in sales diminishes. Competition may appear with
similar products. The primary objective at this point is to defend market share
while maximizing profit.
-Product features may be enhanced to differentiate the
product from that of competitors.
-Pricing may be lower because of the new competition.
-Distribution becomes more intensive and incentives may be
offered to encourage preference over competing products.
-Promotion emphasizes product differentiation.
Decline Stage
As sales decline, the
firm has several options:
-Maintain
the product, possibly rejuvenating it by adding new features and finding new
uses.
-Harvest
the product - reduce costs and continue to offer it, possibly to a loyal niche
segment.
-Discontinue
the product, liquidating remaining inventory or selling it to another firm that
is willing to continue the product.
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